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SMM glossary

Every term you'll run into on an SMM panel, explained in one or two lines.

Action block
A temporary Instagram restriction on liking, following or commenting.
Bot followers
Followers from automated, usually empty accounts.
Cancel button
An option to stop a running order and get the undelivered part refunded.
Child panel
A white-label panel that buys all its services from a parent panel.
Concurrent viewers
People watching a live stream at the same moment.
Custom comments
Comments you write yourself, one per line, that get posted on your content.
Drip-feed
Splitting one order into smaller batches delivered at set intervals.
Engagement rate
Likes plus comments divided by followers, as a percentage.
High retention views
YouTube views where the viewer watches a meaningful portion of the video.
HQ (high quality)
Accounts with profile photos, posts and normal-looking activity.
Impressions
Total number of times your content was displayed.
Monthly listeners
Unique Spotify listeners of an artist in the last 28 days.
Native ads views
YouTube views delivered through ad placements.
Non-drop
A service where very few delivered followers or likes disappear over time.
Old accounts
Followers or likes from accounts that have existed for a long time.
Order link
The URL or username a service delivers to.
Partial order
An order that delivered only part of the quantity and was then stopped.
R30 / R60 / R365
Short forms for 30, 60 and 365-day refill guarantees.
Rate per 1000
The price for 1,000 units of a service.
Reach
The number of unique accounts that saw your content.
Refill
A free re-delivery of followers or likes that dropped within the service's guarantee period.
Remains
How much of an order is still left to deliver.
Reseller
Someone who buys SMM services wholesale and sells them to clients at a margin.
Saves
When someone bookmarks your Instagram post.
Shares (sends)
When someone sends your post to others.
SMM API
A way for software to place and track orders automatically.
SMM panel
A website that sells social media engagement – followers, likes, views – in bulk from a prepaid wallet.
Social proof
The tendency to trust things other people already seem to trust.
Speed (per day)
How fast an order completes once it starts, e.g. 10K/day.
Start count
The count on your profile or post at the moment the order started.
Start time
How long after ordering the delivery begins.
Story views
The number of accounts that watched your Instagram or Facebook story.
Targeted followers
Followers from a specific country or gender.
Telegram premium members
Channel subscribers with an active Telegram Premium subscription.
USDT TRC20
Tether (USDT) on the TRON blockchain.
UTR number
The unique reference number for a UPI or bank transaction.
Watch time
Total hours viewers spent watching your videos.
YPP (YouTube Partner Programme)
YouTube's programme that lets creators earn from ads and fan-funding.